Interactive product demoSample data · no external actionsOpen functioning app
HANDA

ONE TRAVEL ENGINE · TWO OWNERSHIP MODELS

One trip memory, whether an agency or the traveler owns it.

Northstar Travel owns the workspace and invites Maya into approvals.

TRIP VN-4821Maya Chen +1Managed by Northstar Travel Toronto · Aug 3–7, 2026
HanoiSapaAction needed
Sample unified trip memoryPlanned Email, WhatsApp, LINE, and Zalo connector behavior for VN-4821
4 sample events · 1 trip
Email · Old Quarter HouseHotel confirmation imported
WhatsApp · An Bình SleeperPickup and surcharge changed
LINE · Lotus Valley SapaLate arrival noted
Zalo · Sapa Local GuideTrek hold extended to 18:00
TRAVELER PREFERENCE
SUPPLIER PREFERENCE

Sample preferences: Maya · WhatsApp / An Bình · WhatsApp

HANDA OpsNorthstar Travel · Asia desk
4 planned connectors · sample Operator: A. Singh
Departing today12Across 5 suppliers
Supplier replies due4Oldest pending: 22 minutes
Human review1Traveler approval required
SELECTED TRIP

Vietnam anniversary journey

One request mapped to the exact service, supplier thread, approval, and evidence.

PAYMENT APPROVAL
Service and supplier status for Trip VN-4821
ServiceSupplierChannelStatusLatest record
Hanoi → Sapa sleeperAn Bình Sleeper WhatsAppNeeds approvalPickup changed + ₫180,000
Hanoi hotel · 2 nightsOld Quarter House EmailConfirmedOQH-9138
Sapa hotel · 2 nightsLotus Valley Sapa LINEConfirmedLVS-2284
Muong Hoa trekSapa Local Guide Co. ZaloOn holdAug 5 · 08:30
SUPPLIER THREAD

An Bình Sleeper

SAMPLE WHATSAPP · 14:07 ICT
Supplier messageSample received · automatically translated

Đón khách tại 156 Trần Quang Khải lúc 21:30. Phụ thu lễ 180.000đ. Vui lòng xác nhận trước 18:00.

HANDA translation and match

Pickup changes to 156 Trần Quang Khải at 21:30. Holiday surcharge: ₫180,000. Confirmation required before 18:00.

Affected serviceHanoi → Sapa sleeper
Pickup156 Trần Quang Khải · 21:30
Price impact₫180,000 · approval required
Response deadlineToday · 18:00 ICT
AUDITABLE TIMELINE

Every transition has a source

Message · operator · approval · supplier evidence
  1. Traveler requestOvernight sleeper requested
  2. Supplier work orderReviewed WhatsApp request sent
  3. 3
    Reply structuredPickup, surcharge, deadline extracted
  4. 4
    Traveler approvedAmount and pickup change accepted
  5. 5
    Confirmation sentSample outbound action recorded
  6. 6
    Evidence receivedCode, seats, and receipt supplied
  7. 7
    Evidence verifiedCritical capture still blocked
  8. 8
    Simulated captureSample voucher made available · no payment
Workflow state updated.